Random Stew It seemed like a good idea at the time.

16Nov/071

Customer Service….NOT! Part VII

I'm still playing games with my telephone company trying to get satisfactory performance from my new DSL Internet connection.

My local telephone company field technician called today and left a message requesting that I check my DSL download speed again, saying that the problem should be fixed now. I did. It isn't.

The saga continues.

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  1. I appreciate your blogs on customer service. What happened to it? The other day I called an airline and ended up blowing my gasket trying to talk to a talking directory. By the time I got a real person I was ready to kill.


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